Understanding Your Role

What each role can do in Cadence

Cadence uses a role-based system where your role determines what actions you can take.

The Roles

RoleWhat You Do
Logger (Medical Records)Enter visit units from caregiver reports
BillingSubmit claims and mark visits as billed
RemittanceVerify payments and mark visits as paid
SchedulesManage patient records and schedules
AdminFull access to everything + user management
ViewerRead-only access for management reporting

What This Means in Practice

Each role sees the same calendar but has different action buttons:

  • Loggers see the "Log Units" form and "Undo Logged" button and can mark visits as "Missed"
  • Billing sees "Mark as Billed" and "Undo Billed" buttons
  • Remittance sees "Mark as Paid", "Partial Payment", "Overpaid" and "Undo Paid" buttons
  • Schedules sees patient and schedule edit buttons

Admin can perform any action from any role. This is useful for training and troubleshooting.

Temporary Roles

Your admin may grant you temporary access to additional roles. When you have temp roles:

  • You'll see a role switcher button in the bottom-right corner
  • Click it to toggle between your primary role and any temporary ones
  • An amber dot appears when you're acting under a temporary role
The role switcher lets you toggle between your primary role and temp roles

The Role Simulator (Admin Only)

Admins can switch between any role for testing and support using the role simulator FAB in the bottom-right corner. This doesn't change your account — it just changes what you see and can do.

Need more help?

Contact your administrator or the Cadence support team.

Contact Support