Hospital & Hold Days

How hospitalization and hold status affects the calendar

Hospital Days (Soft Lock)

When a patient is hospitalized:

  • The calendar cell shows a hospital icon with a red-tinted background
  • Partial units CAN be logged for admission and release days
  • The day participates in bulk selections
  • A banner in the detail panel explains: "Patient hospitalized — partial units may be logged"
Hospital day cell with red tint and hospital icon, detail panel showing banner
Hospital days show a red tint with hospital icon — the detail panel explains partial logging is allowed

Hospital days are a "soft lock" — you can still log partial units, which is important for billing admission and release day services.

Hold Days (Hard Lock)

When a patient is placed on hold:

  • The calendar cell shows a pause icon with a red-tinted background
  • No units can be logged or billed — the day is completely locked
  • The day is excluded from all bulk actions
  • Only notes are visible in the detail panel
Hold day cell with pause icon and locked detail panel
Hold days are completely locked — only notes are visible in the detail panel

If you need to log units for a day that's on hold, the hold note must be removed first. You can remove the hold status by deleting the hold note on the "Notes" tab.

How to Set Hospital/Hold Status

Add a note with type "Hospital Stay" or "Hold" covering the relevant days. This automatically:

  • Changes the cell appearance (e.g. red tint, icon)
  • Enforces the locking rules
  • Spans across all selected days

Removing Hospital/Hold Status

Delete the hospital or hold note from the notes panel. The days will return to their normal state.

Need more help?

Contact your administrator or the Cadence support team.

Contact Support