Payroll Statements
Turning logged visits into hours per caregiver, ready for payroll
Every visit you log records who worked it. A payroll statement collects that up for one caregiver over a period — their visit log and their total hours — as a PDF you can send to payroll.
The goal is that Cadence is the only place you enter a visit report. No separate spreadsheet.
Pulling statements
Go to Care Team and click Payroll statements. Set three things, then click Generate:
- Period — This month, Last month, Last 14 days, or Date range to type your own from/to
- Caregivers — pick a person for a single PDF, or tick All caregivers for a zip with one PDF each
- Report — Payroll copy or Internal copy; see below
For one caregiver specifically, the quicker route is the document button on their row in the list — it opens the same dialog already set to them. Their own page has a Payroll statement button that does the same, carrying whatever period you're looking at.
Two versions — pick the right one
| Report | Patient column | Use it for |
|---|---|---|
| Payroll copy | Client number | Sending to your payroll provider |
| Internal copy | Patient name | Checking a line against the calendar yourself |
The payroll copy carries each patient's client number instead of their name. Your payroll provider needs to know a caregiver worked 32 hours — not whose homes they were in.
The internal copy names patients. Keep it inside the agency.
Reading a statement
Visits, Units and Hours across the top. One unit is 15 minutes, so hours are units ÷ 4.
Visits is counted separately from hours on purpose. An RNA (T1001) is a real nursing assessment that always carries 0 units — the nurse genuinely went out. It shows as a visit with — in the hours column rather than being valued at nothing.
"Outstanding — no timesheet"
Some statements end with this section. It lists visits recorded for that caregiver where the visit report never arrived — days a Logger marked as missed.
They are not in the hours total and are not payable — payroll runs off timesheets. They're on the statement because chasing them is the first thing to do before submitting a pay period.
The Unassigned statement
Visits logged without a caregiver collect against Unassigned, which gets a statement like anyone else.
Work down it before you run payroll. Open Unassigned from Care Team, and use the Move to… box on each row to give the visit its caregiver. It moves to their statement immediately.
What counts
| On the calendar | Counted as hours? |
|---|---|
| Logged, Billed, Paid, Re-bill | Yes |
| Missed | No — listed as outstanding |
| No service | Not shown at all |
Billing status doesn't change what someone is owed — a visit that's been worked counts whether or not the claim has been paid yet.
If a period is too large
Downloading every caregiver across a very wide range is refused rather than left to hang. Narrow the range and pull it in batches.